CONTACT US

CUSTOMER SERVICE

If you feel you have a situation that requires a personal consultation with a Tuition Trust representative, you will need to schedule an appointment by calling 1-800-233-6734. You will be asked to provide the topic(s) you wish to discuss. Appointments are available Monday through Friday from 9 to 11 a.m. and from 2 to 4 p.m. Appointments are limited to 30 minutes.

Due to security procedures for the building, you must call ahead for an appointment. If you show up without an appointment, we may not be able to meet with you. Please do not hand-deliver contribution checks or account management forms and correspondence to our Columbus, Ohio office. Account contributions and forms must be mailed to the P.O. Box address provided below. Checks and forms delivered or mailed to the Columbus office address will be re-mailed to the P.O. Box address and will delay processing of your transaction.

PHONE & EMAIL

Phone: 1-800-AFFORD-IT (233-6734)

Email: Online Contact Form

CUSTOMER SERVICE TELEPHONE HOURS:

Monday - Friday

8:30 a.m. - 6:00 p.m. ET

DIRECT PLAN APPLICATIONS, CONTRIBUTIONS & Correspondence

STANDARD MAIL

CollegeAdvantage Direct 529 Savings Plan
P.O. Box 219305                        
Kansas City, MO 64121-9305

OVERNIGHT MAIL

CollegeAdvantage Direct 529 Savings Plan
2534 Madison Avenue, 3rd Floor
Kansas City, MO 64108

GUARANTEED PLAN FORMS & Correspondence

STANDARD MAIL

CollegeAdvantage Guaranteed 529 Savings Plan
P.O. Box 219305                        
Kansas City, MO 64121-9305

OVERNIGHT MAIL

CollegeAdvantage Guaranteed 529 Savings Plan
2534 Madison Avenue, 3rd Floor
Kansas City, MO 64108

OHIO TUITION TRUST Authority / COLLEGEADVANTAGE OFFICES

OFFICE LOCATION

The Ohio Tuition Trust Authority
35 E. Chestnut St., 8th Floor
Columbus, Ohio 43215-2541

OFFICE HOURS:

Monday - Friday

8:30 a.m. - 5:00 p.m.

HAVE A QUESTION?

Check out our frequently asked question section.