The Tuition Trust has a responsibility to protect its computing resources. If we believe an attempt is being made through the Internet to break into or otherwise abuse our computer systems or business information, we will use the information in our computer logs, and other means available, to determine those responsible. As part of these legal efforts, we may share the information we gather with law enforcement agencies or other authorized entities.
Terms and Conditions
Collection of personal information
We collect nonpublic personal information about you from you on applications, correspondence, forms, or through other forms of communication, as well as transaction information with respect to your account(s), in order to open and maintain your CollegeAdvantage account(s).
It is the Tuition Trust's policy to protect the confidentiality of customer information, whether or not a person currently participates in CollegeAdvantage. In particular, it is not only Tuition Trust policy, but also statutorily prohibited for the Tuition Trust to sell information about CollegeAdvantage account owners or CollegeAdvantage accounts to any outside firm. Safeguards and procedures are in place to prevent unauthorized access to computer systems and to protect personal information from unauthorized use. The Tuition Trust has always maintained the highest standards in limiting the number of employees who may access your confidential personal information. A small group of Tuition Trust employees may access such information for limited business purposes. For instance, an account owner may call our customer service department and give permission to a customer service representative to access his or her account to answer questions about the account. Account owners have the right to request a copy of the confidential personal information on file with the Tuition Trust.
Under certain circumstances, the Tuition Trust does share information with outside vendors who provide services to CollegeAdvantage, such as financial institutions, fulfillment, mailing, market research, and data processing vendors. In those cases, the firms with whom the Tuition Trust does business enter into confidentiality agreements, and the information is limited to only what is necessary to generate mailings, process transactions, analyze operations, and perform other services related to your CollegeAdvantage account(s).
If you are submitting a message to the Tuition Trust that requires a response, you may need to provide some specific, personal information. This information can include your full name, account number, Social Security number, or your home address.
It is voluntary for you to engage in these activities. CollegeAdvantage Online Account Access does use an encryption feature to add more security.
The CollegeAdvantage Web site and computer systems are for legal and authorized use only. Unauthorized access, attempted access, or use of this or any related system is a violation of state and/or applicable federal law, and may be subject to prosecution. Individuals using this system without authority, or in excess of their authority, are subject to having their activities on the site monitored, recorded, and their access revoked without prior notification.
You are responsible for protecting the security of any access security device, including your user name and password. You agree to keep all access security devices and means to attain an access security device confidential to prevent unauthorized access to your account and to prevent unauthorized use of the service. In the event you believe the security of your access security device is compromised, you must change the components of the device. It is your obligation to inform us if you believe unauthorized use has occurred. We can cancel your access to this service at our discretion and without prior notification.
The information the Tuition Trust provides on our Web site is made available for the convenience of our customers. While the Tuition Trust makes every attempt to ensure the information provided is reliable, human or mechanical error remains a possibility. Therefore, the Tuition Trust does not guarantee the accuracy, completeness, timeliness, or correct sequencing of information, and will not be held responsible for any errors or omissions, or for the use of, or results obtained from the use of the information. This applies to sites hyperlinked to and from the CollegeAdvantage Web site.
If you would like information on how to review or correct your information, contact:
Customer Service Director
Ohio Tuition Trust Authority
580 S. High Street, Suite 208
Columbus, OH 43215 Info@collegeadvantage.com